Logistics

Thank you for choosing our products. We have established the following logistics policy to help you understand the order delivery process.

Clearance Notice

Due to ongoing losses, we have decided to clear out our existing inventory of anti-slip mats at a loss. All items are available in limited quantities only; once sold out, they will not be restocked.

Shipping Origin

All orders are shipped from our U.S. warehouse.

Order Processing Time

Orders are processed and scheduled for shipment on the same day payment is completed.

Processing times may experience slight delays due to inventory verification, system maintenance, or force majeure events.

Delivery Time

The estimated transit time is 2 business days after the item has shipped.

Actual delivery times may vary due to weather conditions, holiday schedules, carrier operations, or other uncontrollable factors.

Order Tracking

Once the order has shipped, customers can track the package’s status using the provided logistics information.

Please ensure that the shipping address and contact details provided are accurate to avoid delivery issues.

Address Changes

Please verify your shipping information promptly after submitting your order. If the order has already entered the processing or shipping stage, we may be unable to accommodate requests for address changes.

Package Issues

Please contact customer service promptly if you encounter issues such as a lost package, damage during transit, or a failure to deliver within the expected timeframe.

Returns and Refunds
Return Request Period: Within 30 days of receiving the product.
Refund Processing Time: Refunds will be issued to the original payment method within 3 business days of approval.

The time it takes for the refund to appear in your account may vary depending on the processing speed of your bank or payment provider.

Important Note

As this is a clearance sale held at a loss, inventory is limited. In the event that an item sells out or stock is insufficient, we will notify you promptly and arrange for a refund.

Thank you for your support and understanding. Happy shopping!